Last updated: October 6, 2025

These Terms and Conditions (“Terms”) govern your use of the website rentgotbilisi.com (the “Website”) and the car rental services promoted through our concept “Car Rental Tbilisi No Deposit, No Credit Card” in cooperation with local partners. By browsing the Website, making an enquiry or requesting a booking via the Website, you agree to these Terms. Please read them carefully before confirming any rental.

1. General Information

1.1. RentGo Tbilisi operates as a local-focused car hire intermediary in and around Tbilisi, Georgia. We do not own vehicles ourselves; instead, we cooperate with independent local car rental companies (“Suppliers”).
1.2. The Website allows you to view offers from Suppliers and send booking requests. The final car rental agreement is concluded directly between you and the Supplier.
1.3. All bookings are subject to vehicle availability, confirmation by the Supplier and the Supplier’s own terms and conditions, in addition to these Terms.
1.4. By using our services, you confirm that you meet the driver and age requirements set out in the relevant offer, these Terms and the Supplier’s rental agreement.

2. Booking and Payment

2.1. Reservations can be requested via the Website, by email or through other contact channels indicated on the Website.
2.2. Some offers follow the “Car Rental Tbilisi No Deposit, No Credit Card” model, meaning no or low deposit and the possibility to pay with debit card or cash on arrival. However, not all offers are deposit-free and not all Suppliers accept all payment methods.
2.3. For each offer, the applicable payment methods (e.g. credit card, debit card, cash) and any required deposit or insurance excess are indicated before you confirm your booking request and are further detailed in the Supplier’s rental agreement.
2.4. Prices usually include basic insurance required by local law, a standard mileage allowance (or unlimited mileage where stated) and local taxes, unless otherwise specified. Optional extras (e.g. child seats, additional drivers, extended insurance) may incur additional charges.
2.5. Currency information (e.g. GEL, EUR, USD) is shown in the offer. Where prices are displayed in more than one currency, the Supplier’s rental agreement and chosen payment currency prevail.

3. Driver Requirements

3.1. Drivers must meet the minimum age specified in the offer and by the Supplier (for example, 21–25 years depending on the vehicle category and policy).
3.2. A valid driving licence must be presented at pickup. Non-local licences and certain countries’ licences may require an International Driving Permit (IDP) according to applicable law and Supplier policies.
3.3. Drivers are typically required to have held a licence for a minimum number of years (e.g. 1–3 years). Exact requirements are set by the Supplier.
3.4. Additional drivers must be declared at booking or pickup and may be subject to extra fees. Only drivers listed in the rental agreement are allowed to drive the vehicle.

4. Insurance and Liability

4.1. All rentals include at least basic third-party liability insurance in accordance with applicable local law, as provided by the Supplier.
4.2. Optional coverages (such as collision damage waiver, theft protection, excess reduction or “full cover”) may be available at an additional cost. Details, exclusions and conditions are provided by the Supplier and are set out in the rental agreement.
4.3. Insurance generally does not cover negligent or prohibited use, including but not limited to: driving under the influence of alcohol or drugs, reckless driving, unauthorised off-road use, or driving by non-authorised persons.
4.4. Damage to certain vehicle parts (for example, tyres, glass, underbody, roof or interior) may not be fully covered under basic policies. Please check the specific coverage described in the offer and rental agreement.
4.5. In the event of an accident, theft or damage, you must follow the Supplier’s procedures, which may include notifying the police, contacting the Supplier immediately and completing incident forms. Failure to do so may affect insurance coverage and your financial responsibility.

5. Vehicle Use

5.1. The vehicle must be used responsibly and in accordance with Georgian traffic laws and the Supplier’s conditions.
5.2. The vehicle may only be driven within the permitted territory specified by the Supplier (usually within Georgia). Cross-border travel may be restricted or forbidden and, if allowed, may require written permission and additional insurance.
5.3. The vehicle may not be used for illegal activities, racing, towing, driving lessons, or commercial passenger transport (e.g. taxi or ride-hailing) unless explicitly authorised by the Supplier and covered by insurance.
5.4. Smoking and carrying pets in the vehicle is only permitted if agreed with the Supplier and may result in additional cleaning or damage fees.
5.5. The renter is responsible for all fines, penalties, tolls, parking tickets and similar charges incurred during the rental period.

6. Fuel and Mileage

6.1. The standard fuel policy is usually “same-to-same” or “full-to-full” (return the vehicle with the same fuel level as at pickup), unless another policy is specified in the offer or rental agreement.
6.2. Many offers include a daily mileage limit, while others provide unlimited mileage. If a mileage limit applies, extra kilometres may be charged at a per-km rate according to the Supplier’s tariff.
6.3. The exact fuel policy and mileage conditions are presented in the offer before booking and confirmed in the rental agreement. It is your responsibility to review and respect these conditions.

7. Pickup and Return

7.1. Pickup and return locations typically include Tbilisi International Airport (TBS) and various areas of Tbilisi (central districts and other zones listed in the offer). Availability depends on the specific offer and Supplier.
7.2. The vehicle must be collected and returned at the agreed time and place. Late returns may incur additional charges, including extra rental days, according to the Supplier’s policy.
7.3. At pickup, you should inspect the vehicle and ensure existing damages are documented in the rental papers. At return, the vehicle should be in the same condition, allowing for normal wear and tear.
7.4. Failure to return the vehicle as agreed, or abandoning the vehicle without notice, may lead to additional charges and possible legal consequences.

8. Cancellations and Modifications

8.1. Cancellation and modification rules (including any free cancellation period and potential fees) are indicated in each offer and may vary by Supplier, season and rate type.
8.2. Cancellations within the free cancellation period, where offered, are usually without penalty. Late cancellations, no-shows or significant last-minute changes may incur charges up to the full rental amount.
8.3. Modifications such as changing vehicle category, rental dates, pickup/return location or adding extras are subject to availability and may affect the price. The Supplier’s policy on modifications will apply.

9. Responsibility and Limitations

9.1. Role of RentGo Tbilisi: we act as an intermediary between you and the Supplier. We present offers and forward booking information but do not provide the vehicle or insurance ourselves. The rental contract is concluded between you and the Supplier.
9.2. While we aim to keep information accurate and current, rates, availability, vehicle images and conditions are provided by Suppliers and may change. The details in your confirmed booking and rental agreement take precedence over general Website content.
9.3. To the maximum extent permitted by law, RentGo Tbilisi is not liable for:
- indirect or consequential losses, such as missed flights, loss of enjoyment or business losses,
- delays, breakdowns, accidents, weather conditions, traffic or road closures,
- acts or omissions of Suppliers or other third parties beyond our reasonable control.
9.4. Roadside assistance and support during the rental are provided according to the Supplier’s policy and the contact information in your rental documents.

10. Website Use

10.1. The content on rentgotbilisi.com is provided for general information and to help you make booking decisions. We do not guarantee that all content is error-free, complete or permanently up to date.
10.2. You agree not to misuse the Website, including but not limited to:
- attempting to hack, overload or disrupt the Website,
- using automated tools (such as bots or scrapers) in a way that negatively affects normal operation,
- posting or transmitting malicious code or harmful content.
10.3. The intellectual property rights in the Website content (including texts, logos and design elements) are owned by us or our licensors. You may use the Website for personal, non-commercial purposes only, unless we expressly agree otherwise.

11. Governing Law and Disputes

11.1. These Terms are governed by the laws applicable to the operation of RentGo Tbilisi, without prejudice to any mandatory consumer protection rules that may apply in your country of residence.
11.2. Any dispute arising from or relating to these Terms, the Website or our intermediary services shall, where possible, be resolved amicably. If no amicable solution is reached, the dispute may be submitted to the competent courts in the relevant jurisdiction, taking into account applicable consumer protection rules.

12. Changes to These Terms

12.1. We may update these Terms from time to time to reflect changes in our services, legal requirements or Website functionality.
12.2. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the Website after such changes constitutes your acceptance of the updated Terms.

13. Contact

If you have any questions about these Terms and Conditions, a booking request made through our Website, or our cooperation with local car rental partners, please contact us.